Terms of Service

By creating a Skeldy account or using the product, you accept these Terms on behalf of yourself and the organisation you represent. The contract is concluded with Skeldy SAS, Skeldy SAS, 12 rue de la Paix, 75002 Paris, France.

You must provide accurate information at sign-up and keep it current. You are responsible for the security of your credentials and for all activity under your account.

Skeldy uses a hierarchical role model (General Manager, Section Manager, Staff). Roles are managed by the General Manager of each organisation.

Skeldy offers three plans: L'Essentiel (€89/mo), L'Optimisé (€169/mo) and L'Élite (€399/mo). Prices are exclusive of VAT.

L'Essentiel includes a 14-day free trial without payment details. At the end of the trial, the workspace transitions to read-only until billing is set up.

Subscriptions renew monthly unless cancelled before the renewal date. You can cancel anytime from the customer portal. Refunds for partial months are not provided unless required by applicable law.

You may not use Skeldy to violate the law, infringe third-party rights, distribute malware, attempt unauthorised access, scrape the product, or build a competing product. You may not use the AI features to generate harmful, deceptive, or unlawful output.

You retain ownership of your customer data. You grant Skeldy a limited licence to process the data solely to operate the service, on your behalf and on your instructions, in line with the Data Processing Addendum (/dpa).

Skeldy, including the platform, the brand, the design system, and all derivative AI outputs that are not customer data, remains the exclusive property of Skeldy SAS. No rights are granted beyond the limited right to use the service per these Terms.

We may suspend or terminate access on material breach of these Terms or non-payment after 30 days. You may terminate at any time via the customer portal. On termination, you have 30 days to export your data; after that we delete it per the Privacy Policy.

Skeldy is provided on an "as is" and "as available" basis. The AI features assist but do not replace professional judgement. Compliance verdicts surface possible labour-law issues for your review; final responsibility rests with the General Manager.

To the maximum extent permitted by law, Skeldy's total liability over any rolling 12-month period is capped at the fees paid by you during that period. We exclude liability for indirect, incidental, or consequential damages, except where excluded by mandatory consumer protection law.

These Terms are governed by the laws of France. Any dispute is submitted to the exclusive jurisdiction of the competent courts of Paris, except where mandatory consumer-protection rules grant exclusive jurisdiction elsewhere.